Customer problem:
Due to aging machines and some hardware issues, a large amount of work was being lost by not saving the documents often enough. This was costing a large amount of issues with deadlines.
Accepted Solution:
The solution required Adobe InDesign, which the customer already owned, and a small easy to install JavaScript, written by us, that enabled auto-saving to a set location. Allowing the users to continue using their machines without having to remember to save in case of a crash, this saved a lot of time and issues and made sure that deadlines where met.